What we do
We are a care and education company that offers placements in residential children's homes to Local Authorities all over the country.
We care for young people in need who are not usually mainstream educated and need the support of carers.
Ensuring that the children and young people have a stable and nurturing environment is at the heart of everything we do. We value and nurture each child and young person as individuals, respecting them and believing in their potential.
We have high, yet realistic aspirations for the children and young people in our care. We encourage and empower them to reach their full potential in every aspect of their lives.
We provide a high quality, individualised and holistic package of care to children and young people who, due to the circumstances and experiences in their lives, have led to living in a residential home.
What We Believe
Children in residential care should feel, happy, healthy, safe from harm and be able to develop, thrive and fulfil their
potential.
Value and nurture each child and young person as an individual with talents, strengths and capabilities that can develop over
time.
Build positive relationships; establishing strong bonds with children and young people based on jointly undertaken activities, shared
daily life, domestic and non-domestic routines and established boundaries of acceptable behaviour.
Be ambitious, nurturing young people's school learning and out-of-school learning and nurture and develop ambitions for their
future.
Be attentive to their needs, attending to young people's emotional, mental and physical health needs, such as repairing earlier damage
to self-esteem and supporting friendships.
Outward facing, working with the wider system of professionals for each child, and with children and young people's families and communities of origin to sustain links and understand past problems.
Residential care should provide a safe and stimulating environment in high-quality buildings, spaces that support nurture and privacy as well as common spaces, and spaces to be active.
At Phoenix Care & Education, we have high expectations of staff as committed members of a team, as decision makers, as activity leaders, and engaged in on- going learning about their role and the children, young people and families they work with.
Our Role
The role of our homes is to keep young people safe, give young people the opportunity to enjoy and achieve, try to ensure that they reach their potential and that their experiences within the home are positive.
We achieve this by having positive relationships with the young people we care for and the people, both personal and professional, involved in their lives.
We believe that the building of positive relationships is characterised by shared experiences, consistency of practice and unconditional positive regard and respect.
We share experiences with young people on activities, understanding and sharing their day to day lives, talking and listening to young people to understand their views wishes and feelings.
Our homes focus on children’s individual journey from their starting points to when they move on from the home, continually adapting to their needs and promoting development throughout their time with us.
The preparation of young people to play a full and successful role in the adult world is an intrinsic part of the vision of the home. A key focus of the home is developing young people’s resilience and independent living skills.
We focus on continual improvement, embrace feedback and we are always striving to do better for the children and young people who live in the home.
We learn from excellent practice elsewhere and we are active in seeking out good practice in the wider Residential Sector.
We recognise the significant role of regulation and inspection in our learning and work closely with Ofsted to consistently improve and develop our service.
Print 